We do our best to bring you quality products that meet our brand standards. However, there may be times when you receive a faulty product.
If your goods are faulty upon delivery or develop a fault within the warranty period, please contact our Customer Support for assistance to obtain.
- We ask that you provide photographic evidence of the defect to ease the need/inconvenience of returning the product.
- We will give you the option of a replacement at no additional cost to receive the defective item or opt for an exchange, if applicable.